June 22nd, 2012

Same old, yadda, yadda, yadda

Posted in The Job - Comment by 200

Call takers in West Mids must be feeling a little uneasy right now.

The force is planning to cut 118 posts from the current setup of call centres when they change over to a two-call centre system in 2013. The changes form part of the force’s bid to save £126million.

Force manages say, don’t they always, that the cuts will lead to an improved service which will deliver a better service. They also say that the number of non emergency calls answered within the target (“what targets?” – Theresa May) of 30 seconds.

So cutting 10% of the staff will lead to a better service? If this is true why hasn;t anyone been sacked for allowing the force to waste so much money by overstaffing for all those years?

You can skip to the end and leave a comment. Pinging is currently not allowed. RSS 2.0

3 comments

  1. Civ_In_The_City says:

    And if I close my eyes tight, and click my heels together three times whilst reciting “There`s no place like home, there`s no place like home”. Then I won`t have to sit in commuter traffic for an hour to get home each night.

    June 23rd, 2012 at 10:15

  2. Gary says:

    Well cutting staff at HMRC and the Border Agency worked so why not West Mids …….Oh hang on a minute i think that might be why they are both shite.

    June 23rd, 2012 at 13:04

  3. Tony F says:

    Perhaps the ‘diversity’ bean counters will go…. Nah, they are too important.

    June 23rd, 2012 at 18:18

Leave a comment