May 28th, 2012

Good luck with that one

Posted in The Job - General by 200

New Met chief, Bernard Hogan-Howe, wants all victims of crime to be offered a personal visit.

I don’t have a problem with this, we used to do it as a matter of routine, until people decided the job of policing could be shaved off to different departments and organisations. The problem is that the genie is now out of the bottle, going back to that ethos will take more than a few good words in the force press releases.

Apparently, an extra 3000 people have received a visit in the last 3 weeks over and above what the Met currently do. That’s good going but I suspect it leaves quite a few victims of crime without a visit over that period. Only 25% of those offered a visit too the Met up on it. The reasons the others declined are not clear. I think that would make interesting reading.

The Met have said they aim to get to someone to the scene of a car crime within an hour. We can’t get officers to domestics, burglaries and assaults within an hour, let alone crimes which probably occurred many hours prior to being discovered.

We’ve had similar initiatives in our force area. Sometimes it’s car crime, sometimes it’s anti social behaviour on a  particular estate or row of shops, thefts of metals, catalytic converters, whatever. We certainly can’t get to most of those within the hour, not unless we have a load of PCSOs doing nothing better.

So it will be interesting to see how the Met gets on with this initiaive, and what other parts of the service have to suffer to compensate.

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  1. Asitis says:

    Another belter of a post 200. You were right of course when you wrote some other area of policing will have to suffer in order to compensate for mandatory a visit etc. However, I believe you answered your own question when you mentioned PCSO’s. They will be the ones doing the visits, however, it is not exactly meeting the criteria of a police officer attending, which in my mind is what BHH is implying; and it is certainly what the MOP’s will be expecting.

    May 29th, 2012 at 10:29

  2. Bof says:

    What you don’t say is that BHH has also said that it wont have an effect on other work….
    “Asked if police could afford the time spent making house calls, he said the situation was being monitored and so far there had been no impact on emergency responses.”
    Well my borough has had to put out 2 extra appointment/facebook cars per day to cope with demand. The outstanding incident list of the last 10 days or so has been 10 to 20% bigger than usual and the senior management team have just taken a bollocking for the borough’s response times; economical with the truth? Last month the newly centralised telephone reporting bureau collapsed under the sheer volume of calls received and we had to draft in 2 officers per borough to local control rooms just to put crime reports on over the phone. You’d have thought that that case of more for less falling down around their ears would have taught them a lesson (oh, did I say that “centralisation” also meant staff reduction?) but apparently not. Sooner or later the Met will collapse at the feet of senior management; it’s just a matter of time.

    May 29th, 2012 at 10:44

  3. Rurallot says:

    We tried this in Ruralshire before I left. Initially anything that was crimed over the phone was sifted by the beat managers & divvied out to the PCSOs who then phoned ahead to see if the person actually *wanted* a visit.

    SMT then thought this was an excellent idea so contact centre then took it over and *told* people they were having a visit – satisfaction ratings actually went down because people had to stay in to see PCSOs they didn’t actually want to see…

    May 29th, 2012 at 12:51

  4. Roland says:

    Odd though it may sound in my small, rural force we still do automatically visit victims of crime – all victims. As well as all the other stuff – ASB, mispers, etc etc.

    Obviously why Mr Winsor wants to pay us less in sleepy areas. Pah !

    May 29th, 2012 at 13:34

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