November 21st, 2009


Posted in The Job - Experience by 200

You work with a whole variety of people in the control room.

There are your regular colleagues who you sit beside day after day, some of them you’ve known for years, & some of them you can class as friends.

Then there are usually new people knocking around, trainees learning the job.

You also work with regular staff from other shifts. They may be working at times when there is more than one shift present, or might be doing rest day working because we are short – we always have overtimers – or they might be part-time workers or ones who for ‘work-life balance’ issues don’t work a particular shift, usually nights, & so fit in their hours with different shifts.

Sue is one of those who don’t work nights. She’s not on my shift but every few weeks she does a few days with us.

Sue is quite forthright. She doesn’t mind calling a spade a spade & uses some of the more industrial language. She’s one of the, er, larger ladies in the department & with her rather brusque nature can appear quite intimidating.

She wasn’t in a good mood when I worked with her recently. This only magnifies the aura which surrounds her. Every other word rhymes with ‘ducking’ & you can see every sinew in her body railing against lifting her hand to the transmit button with a half mumbled “what does he fucking want now?” The transmission from the unit on the other end of the radio is then met with the standard response “twat”, which by some miracle hasn’t actually been broadcast yet, though the law of averages suggests it’s only a matter of time before Sue fails to take her finger off the button which limits the expletive-sodden audience to just her & me.

I kind of work on the principle that I’m sat on my arse earning a couple of thousand pounds a month to provide some kind of service to anyone on the other end of the radio, therefore it’s not actually a chore to hit the transmit button, answer reasonably cheerful & polite & do what’s required of me.

Nothing can be further from the reality when Sue’s in a bad mood. I’m not sure what the beef was this week, you learn not to ask lest you be caught up in an ever increasing spiral of hell & damnation as she tirades against someone or something with the audacity to refuse Sue something or other.

It’s amazing that a full shift of reasonably competent police officers that I deal with can suddenly transform into a group of ‘prats, twats & lazy fuckers’ at the hands of Sue in one of her moods.

A couple of hours of constant moaning & bitching is as much as any man can take. It’s hard to keep  a dignified air when an officer’s request for a PNC check is met with the same warmth as an invite to climb Mount Kilimanjaro, backwards, with a medicine ball up your diddly-doodah. By the end of a ten hour shift I feel quite drained & it’s all I can do on the drive home not to pull into the first field entrance & connect a Hoover hose up to the exhaust pipe.

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  1. Fee says:

    I used to work with someone like this – the only way to get her out of the bad mood was to present her with a large bar of chocolate. Accompanied (me being the sarcastic wee madam I am) with a pointed remark that “this might sweeten you up a bit”.

    November 22nd, 2009 at 11:21

  2. Stan Still says:

    Has anyone asked Sue why the duck she comes into work every day if she cannot stand the people she has to interact with? If that’s the opinion she has of her colleagues, what is her view on members of the public she has to deal with?

    The answer is to put her on the desk that deals with the public – supervisors can ignore complaints from police officers, but it is more difficult to darkhole complaints from the public.

    November 22nd, 2009 at 11:49

  3. john says:

    Which exhaust pipe ?
    Hers or the cars ?

    November 22nd, 2009 at 14:18

  4. Sierra Charlie says:

    That kind of attitude in the control room really makes me angry. Us part-timers are often not the most experienced officers on the street, but we (mostly) aren’t morons. Why then the anti-Special attitude from so many in the control room? Instead of sarcasm, how about some assistance? After all it’s us who are actually dealing with the incident!! A operator with a poor attitude can make a job very difficult indeed.

    November 22nd, 2009 at 15:12

  5. copper bottom says:

    not from me SC… I am grateful for ANY help we can get…

    November 22nd, 2009 at 15:45

  6. retired (norhern) sgt says:

    without wishing to sound a smart arse but if she does this sort of thing quite often and she ruins the working atmosphere in an already stressful enviroment what WTF are the supervisors doing about it?

    November 22nd, 2009 at 18:43

  7. 200 says:

    I don’t work with her very often & she did warn me she was in a bad mood.

    November 22nd, 2009 at 22:54

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