August 28th, 2009

Resilience, what resiliance?

Posted in The Job - Comment by 200

Resilience is the latest buzzword flying around the corridors of HQ. There appears to be a law which states the latest buzzword must be mentioned as often & as widely as possible. So we see it in emails, on the intranet & in any publication worth its salt.

Mentioning it appears all that is necessary for the Department in Charge of Making up Policies which sound great but nobody follows, to have fulfilled its brief. Actually doing something about it is immaterial.

Hence in the control room, we have no resilience, at least not where staffing issues are concerned.

We’ve got less staff in the control room than we’ve had in the history of the force. On night shifts the place is like the Marie Celeste.

I remember a few years ago when I was out on the street & one of my colleagues raised the issue of single-crewing radio channels with the chief. We were all told how important it was to have two people working the channel – if one was busy on the phone it was important for officer safety to have someone else permanently listening to the radio in case an officer had problems – the chief said no radio channel would be routinely single crewed. Perhaps policy changed without anyone telling us or the frontline troops because it’s not u usual to have between 20 & 90% of the channels single-crewed.

That’s the state of play when we are ‘fully staffed’.

It will be interesting to see how our ‘resilience’ will be affected once people really start to go down with swine flu after the summer.

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  1. Tom Gane says:

    I believe that resilience is short hand for stuffing everyone in the belief that they will accept it, as they endeavour to be more mallable in their duties.

    Wonders from above will never cease.

    August 28th, 2009 at 18:04

  2. Civ_In_The_City says:

    It`s doubly annoying when you think about it. These people know what should happen, write emails and policies about it. But the reality of their world is not to make sure that it actually DOES happen, but just to make sure they let everyone else know that they know what SHOULD be done.

    We SHOULD be doing this, but we HAVE to save money because of the budget cuts.

    This is closely followed by the first rule of ‘efficiency’: If our resources are managed properly we can achieve both.

    Which, as we all know, is only true up to a point.

    On planet ‘management’ of course, you never let anything like truth, reality (pah!), or the laws of logic, (piffle!) or fundamental mathematical rules of the universe (humph!), get in the way of your latest bid for PDR glory.

    The only way to get a square peg into a round hole, is to shave the corners off. At which point it isn`t a square peg any more. It`s a round one.

    On planet management, the peg was square originally (as per the problem analysis), it`s now fitted in a round hole (as per the project outcome specification), the pile of wood-shavings alongside are a positive side-effect and will be deployed elsewhere. Objectives achieved, efficient management triumphs again.

    August 28th, 2009 at 18:35

  3. Tony F says:

    Only of course, wood shaving can be used to block up any shaped hole. As any management fool knows.

    Until some outside pressure blow them away….

    August 28th, 2009 at 21:58

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